What does a successful Fraud/Risk Analyst do at Fiserv?

You will work to identify and eliminate fraud and credit losses to Fiserv and our clients, reviewing a high volume of risk alerts to identify potentially high risk/suspicious merchant processing activity to protect the firm against financial loss.

What you will do:

• Work in a fast-paced environment reviewing a high volume of risk alerts to identify potentially high risk/suspicious merchant processing activity to protect the firm against financial loss.
• Make real time decisions to properly identify situations that require deeper investigation with the ability to identify emerging fraud trends while also identifying false positive alerts that require no additional action.
• Coordinate risk mitigation and fraud remediation efforts with other areas of the business such as Funding, Legal, Operations, Client Services, etc.
• Communicate regularly with internal and external partners to present high risk activity with recommended and/or required actions.
• Engage in projects/initiatives to further enhance alerting processes for the firm.

What you will need to have:

• Associates’ degree with prior work experience.
• Experience using Excel on a daily basis.
• Must be available to work one weekend day as part of your set schedule.

Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa.

What would be great to have:

• Bachelor’s degree. (Business, Finance, Accounting, Criminal Justice, Pre-Law, etc.)
• Experience with MasterCard and Visa Association rules and regulations.
• Customer Service experience with track record of dealing in adverse situations.

Perks at work:

• We’re #FISVProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. Want to find out more? Click here to learn more about how we cultivate a diverse and respectful workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.