Crisis Response Specialist Job at SpectraCare Health Systems, Inc.
Director - Mobile Crisis Response Team
This position will be based in Dothan, Al at SpectraCare's Administration Office
Monday - Friday 8am - 5pm with after hour on call responsibilities, including weekends and/or holidays
Monday - Friday 8am - 5pm with after hour on call responsibilities, including weekends and/or holidays
The Director - Mobile Crisis Response (MCR) Team oversees SpectraCare's Mobile Crisis Response Team. The MCR Team is responsible for responding to mental health and related crises in the community. The position will be on call for backup coverage as needed, be expected to respond to critical incidents, promote the MCR services, and work with community partners as needed. Travel will be required.
Essential Job Functions:
- Oversees clinicians in assessing the needs of individuals experiencing a behavioral health crisis.
- Oversee the team in responding where the person is (home, community) and not restrict services to select locations within the county or particular days/times.
- Oversee the team in helping individuals experiencing a crisis event to experience relief quickly and to resolve the crisis situation when possible.
- Ensures the team provides appropriate care/support through diversion of emergency department use and hospitalization and law enforcement response.
- Connects individuals to facility-based care as needed through warm hand-offs and coordinating transportation when and only if situations warrant transition to other locations
- Manages the team in scheduling intake and outpatient appointments for individuals in crisis 24 hours a day 7 days a week to facilitate rapid access to outpatient service and continuity of care.
- Manages and monitors performance such as call volume, number served, response time, and time to crisis resolution/warm handoff as well as the number of crises resolved in the community.
- Ensures the MCR team is available 24 hours a day, 7 days a week, and 365 days a year.
Requirements:
- A Master's Degree in Psychology, Counseling, Social Work, or related field is require
- Completion of a clinical practicum
- Two years Post Master experience in a mental health setting required
- Two to three years supervisor experience required.
- LPC, LICSW licensure is preferred
- Must be willing to submit to a pre-employment background check and drug screen
- Must have a good MVR
Benefits:
- Blue Cross Blue Shield of Alabama Health and Dental Insurance
- Alabama State Retirement
- Paid Time Off - Annual, Sick, Personal and Comp
- OnShift Wallet through Payactiv
- PTO Buyback Program
- Company paid life insurance
- AD&D and dependent life insurance
- 11 Paid Holidays
- Public Service Loan Forgiveness
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