Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.

Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.

Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

WHAT TO EXPECT

As an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team. Located in our Denver office, we are looking for a qualified IT professional to join our team, providing support to the sales teams across the various business units in support of the Gates CRM system. The CRM Developer for Oracle CX Sales is a key position in Global Sales Effectiveness Center of Excellence.

• You'll be working as the primary support for the application owner for the global instance of Oracle CX Sales and will be responsible for assisting in or independently executing changes in the system. Areas to change include security, user provisioning, data imports, configuration, and development of this SaaS system. The Functional Specialist will assist with future integrations to other applications and systems as defined.
• This is an exciting opportunity for you because the system will span multiple geographic regions, with configuration requirements including support for multi-language and multi-currency, with extensive business client interactions across multiple countries. The role will require design and implementation of new workflows, extension fields, etc. with management of software test methodology and platform releases.
• The key goal is to drive sales growth while orchestrating a 360° View of the Customer, with adoption and sales user satisfaction. This will result in a globally efficient and streamlined process. The Functional Specialist is based in Denver, CO and reports directly to the primary owner of CRM in the IT Global Commercial group.

Key responsibilities (to name a few):

• Understanding all aspects of Oracle CX Sales configuration and technical/functional capabilities, including all changes and potential system implications related to Oracle release upgrades.
• Maintaining a high-level familiarity with other IT system / business application capabilities and scope definition to make recommendations about potential upstream/downstream integration or functionality intersection points.
• Partnering with internal Business teams to develop roadmaps and define business processes while creating associated system requirements.
• Organizing and managing project work to drive predictable delivery. On-time and on-budget.
• Leading/participating in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification, development, and resolution.
• Supporting business-critical systems using developed IT management standards.
• Providing work estimates that permit prioritization and assignments to be made.
• Overseeing day-to-day operations, maintenance, and support of Oracle CRM environment.
• Acting as super-user of the CRM system (Oracle CX Sales); provide support to sales and marketing as needed
• Providing answers and training to staff for questions and issues related to using the platform and application
• Liaison with IT supervisors regarding specific platform issues, needs, and requests
• Assisting sales and marketing organization with data management efforts leveraging the CRM system including, data mining, reporting and marketing.

ABOUT YOU

• Bachelor's degree in Computer Science, MIS, Computer Engineering, or equivalent technical degree.
• Oracle Engagement Cloud or Oracle Sales Cloud Implementation certifications preferred.
• 2+ years' experience working with Oracle Sales Cloud or other major CRM system such as Salesforce or Microsoft Dynamics.
• Proven ability to translate business concepts into technical requirements.
• Proven organizational, project and time management skills, including the ability to successfully meet changing priorities and deadlines.
• Hands on experience configuring Oracle Sales Cloud or similar CRM Product, including workflows, validation rules, and security controls.
• Advanced proficiency with Microsoft Project & Office (Excel, Word and PowerPoint) applications.
• Versatile with the ability to adapt to change and successfully work with ambiguity.
• Analyze and understand the holistic business problem and requirement and identify an appropriate solution strategy
• Fully understand the capabilities and limitations of the technical environments and translate customers business requirements into product adaptation
• Strong intellect and ability to motivate and energize by infusing an entrepreneurial spirit and get-it-done / can-do-it attitude
• Knowledge of software testing methodologies, test cycle management, defect reporting and resolution. General knowledge of Web applications and Internet architecture.
• Background in software change management and periodic upgrade release methodology.
• Initiative: Voluntarily takes the first steps to identify and address existing and potential obstacles, issues, and opportunities. Ability to work both independently as well as in a team environment.
• Teamwork: Collaborates with other members of formal and informal groups in the pursuit of common missions, vision, values and mutual goals. Places team needs and priorities above personal needs. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others' contributions and achievements.
• Problem Solving: Excellent decision making, critical thinking, and problem solving skills. Anticipates, identifies and defines problems. Seeks root causes. Develops and implements practical and timely solutions. Proactive approach as opposed to reactive.
• Thoroughness: Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities and priorities. Takes responsibility for timely completion. Ability to produce, and manage, high-quality level documentation.
• Time Management: ability to multitask, and propensity to handle urgent interrupts with poise and professionalism
• Working knowledge of service processes, and how they relate to sales and other support processes.
• Must be legally authorized to work in the United States without company sponsorship.

PAY & BENEFITS

• Full-Time
• Relocation is not provided
• Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire
• Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued
• 401(k): 3% company contribution and additional 3% company match
• Tuition Reimbursement
• Learn more about the benefits we provide at www.gateshealth.com

WHY GATES?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as “One Gates” and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

While we expect the best, we also want to give you the best. That's why at Gates we provide an environment where people can succeed from our policy of “Dress for your Day” (yes - that means you can wear jeans), health club reimbursement, to your ownership of your work/life balance and more. Visit www.gates.com/careers to learn more.

WORK ENVIRONMENT

At Gates, we believe that we are better together. Proximity has been important to our success over the years as there are critical items that are simply better when done together. One of those critical items is efficient collaboration. We cannot underestimate the power of informal conversations and connecting face-to-face with our coworkers.

While performing the duties of this job, the employee is frequently required to sit; use hands and fingers to work with objects, tools, or controls; and use office equipment including computers, telephones, and/or copiers/scanners. The employee must frequently lift and/or move up to 10 pounds.

Gates is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.

For individuals assigned and/or hired to work in Colorado, Gates is required by law to include a reasonable estimate of the compensation for this role. This compensation range is specific to the State of Colorado and takes into account various factors that are considered in making compensation decisions, including but not limited to candidate's relevant experience, qualifications, skills, competencies, and proficiency for the role.

ARE YOU DRIVEN BY POSSIBILITY?

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