Customer Experience Representative Job at Opticare Vision Services
Opticare Vision Services, Utah's leading Vision Insurance Carrier, has an immediate full-time opening for a skilled and experienced Customer Service Representative.
Qualified applicants will have:
- Health insurance carrier experience
- Customer Service
- Excellent computer skills (MS Word, Excel, etc.)
- A willingness to learn
- A drive for excellence
- Attention to detail
- Accounting/Data Entry Experience
Duties include –
- Answering phone for our Members/Providers
- Subscriber/Member issue resolution
- Consistently meets or exceed agreed upon performance standards in both productivity and accuracy
- Daily Mail
- Prepare deposit
- Print Member ID Cards
- Maintain compliance with HIPAA guidelines and regulations
- Cross-Training
- General office duties as needed
If you are interested in being part of a growing company in the insurance industry or are a career-minded individual looking for a dynamic, growing and stable company, Opticare is for you.
- Health Insurance
- Dental
- Vision
- 401k
- Paid Vacation
- Producer’s License Preparatory Course
- Much more
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Salt Lake City, UT 84119: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
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