Customer Service Agents - Friday Harbor, WA Job at Kenmore Air

Kenmore Air Kenmore, WA 98028

Customer Service/Station Agents - Seasonal

May through September

Friday Harbor, WA

Kenmore Air is an iconic company dedicated to its employees and customers! Serving the Pacific Northwest for 75 years, we provide scenic tours, scheduled service and charters. We also operate two airplane maintenance facilities, sell airplane parts and provide flight instruction.

We are looking for Customer Service/Station Agents that are willing to work during our busy season that begins in May through September. You will be performing a variety of job responsibilities at our Friday Harbor Airport terminal. This position is committed to serving our customers and each other with exceptional friendliness, honesty, fairness and pride!

Job Responsibilities

Providing excellent customer service over the phone, in person or via email

  • Creating a welcoming atmosphere for our passengers
  • Assist with any travel needs at the station (e.g., answering inquiries, check in’s and weighing cargo)
  • Safe, on-time boarding of passengers for all inbound and outbound flights
  • Loading and unloading luggage and cargo

Qualifications and Requirements

  • Previous customer service experience
  • Ability to work a flexible schedule including weekends and holidays
  • Ability to multi-task in a fast-paced environment
  • Enthusiasm and the willingness to handle any challenges with professionalism
  • Regular and punctual attendance
  • Experience with computers and phone systems
  • Strong verbal and written communication skills

Physical Requirements

  • Long periods of standing, sitting, and walking may occur
  • Ability to lift and move 50 pounds at check-in and aircraft loading
  • Working in periodic inclement weather

To learn more about Kenmore Air, please visit www.kenmoreair.com

Note: Candidates are required to pass a criminal background check.

Kenmore Air is an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, age, gender identity, sexual orientation, color, religion, sex, marital status, national origin, protected veteran status, disability status, or any other status protected by federal, state, or local law.




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