Customer Service Associate Job at Baldwin Risk Partners
PRIMARY RESPONSIBILITIES:
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Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions
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Rewrite or generate new policies by recommending available coverages and products to meet client’s insurance needs
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Continued professional growth by completing various corporate product training courses throughout tenure with Westwood
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Build customer service knowledge by taking personal initiative for learning additional processes and client-specific procedures to support customers in secondary areas and provide comprehensive, well-informed responses to inquiries
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Gain knowledge of department processes and procedures
Required Qualifications:
Education: High School Diploma/GED
Experience: 1 year relevant experience
Licenses/Certifications: Property & Casualty insurance license
Education: High School Diploma/GED
Experience: 1 year relevant experience
Licenses/Certifications: Property & Casualty insurance license
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