Customer Service Job at Confidential

Confidential Wausau, WI

At Strategic Strategies Standards, we specialize in experiential marketing and promotion events. We firmly believe that this is the wave of the future when it comes to marketing and promoting brands successfully. Experiential marketing allows brands to connect with their customers on a deeper level in a way that traditional advertising can no longer do. We're passionate about helping brands thrive and reach their full potential. In today's competitive marketplace, it's more important than ever to stand out from the crowd and make a lasting impression. That's where we come in - we'll work tirelessly to make sure your brand is front and center, driving awareness and engagement

Location: Wausua,WI

We have over 2 working locations across the area. Employee’s work at the location they live the closest to.

Our company is seeking a Customer Service Representative to assist customers and provide accurate information concerning products and services. The ideal candidate will have excellent customer service skills and a friendly demeanor, and a professional appearance.

Customer Service Job Responsibilities:

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

We offer full benefits packages, further training and education.

1. We are a team of experienced professionals who have a passion for what we do.

2.We work collaboratively to create innovative solutions that achieve results.

3. We believe in putting our people first and offer competitive benefits packages and opportunities for further education and training.

If you are looking for a company that is passionate about what they do, offers competitive benefits, and invests in their employees, then look no further! Apply today to learn more about what we do and how you can be a part of our team.

Industries of clients we work with-

Health & Wellness

Smart Home AI

Automotive

Tech consumer

Virtual reality AI

Job Types: Full-time, Internship

Pay: $17.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Parental leave
  • Profit sharing
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • No nights
  • Self-determined schedule

Supplemental pay types:

  • Bonus pay
  • Signing bonus

Ability to commute/relocate:

  • Wausau, WI: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is the best way to contact you if you are selected for an interview? Please provided the details for that one form of contact if you are selected.

Work Location: One location




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