Customer Service Representative Job at All States Ag Parts, LLC.
All States Ag Parts – Lake Mills, IA Location
Full time Customer Service Representative
ASAP is looking for someone to support their customer service team.
Who are we looking for?
Charismatic networkers
Relationship-savvy people who intentionally make connections with both internal partners and customers.
Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
Dedicated achievers. People who thrive in a high energy environment and will stop at nothing to ensure a customer’s satisfaction to the best of our ability
Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver a fair solution for everyone.
Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
What we do:
Provide phone support for agriculture parts inquiries from our customer
Communicate directly with internal departments and clients to resolve issues related to orders, accounts and returns
Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment.
What we offer:
Competitive pay
Great benefits package (Health- traditional copay plan or high deductible plan, Dental, Vision, Life, Disability, Accident, Critical Illness, Vacation/Sick leave, FSA, HSA, Pet Insurance, 401K Plan)
Nice to have:
Prior experience using Zendesk, SAP Systems, or another service desk tool.
Experience using Excel and Google tools
Have some technical understanding of Agriculture parts
Job Type: Full-time
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