Customer Service Representative Job at Allstate - Mike Arcentales Agency
Allstate - Mike Arcentales Agency Bonita Springs, FL 34135
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our BONITA SPRINGS insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines Customer Service Representative to join our team. At Allstate - Mike Arcentales Agency we pride ourselves on our outstanding insurance products and customer service.
Salary Range: $35000.00 - $45000.00 per year
Benefits
Base Salary based on experience
Bonus Opportunities
Paid Holidays
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
401K Plan
Mon-Fri Work Schedule
Professional Work Environment
Responsibilities
Answer incoming phone calls and provide excellent customer service
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty
Perform insurance policy reviews to ensure clients have proper coverages
Process customer policy change requests
Take premium payments from customers
Respond to questions and concerns from customers, be a problem solver
Requirements
Proficiency to multi-task, follow-thru and follow-up
A genuine willingness to learn and be coachable
An upbeat, positive and enthusiastic attitude
Strong communication skills, both oral and written.
Professional phone etiquette
Problem-Solving Capabilities
Works well with other employees and is a team player with a positive attitude.
No insurance experience required but must be willing to learn
A Property & Casualty license is preferred but will license and train the right individual.
Company Description
The Mike Arcentales Allstate Insurance Agency is located in Bonita Springs. We are an award winning agency and are committed to helping our current and prospective clients with their insurance needs. We have a professional drama-free environment and are committed to the success our of team. We are on US 41 north of Bonita Beach Road in the Fresh Market Plaza. We have been in the insurance business for over 31 years. Auto Insurance, Home Insurance, Life Insurance and Financial Planning… these are just a few of the products and services we offer.
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