Customer Service Representative Job at Monson Savings Bank
Monson Savings Bank is seeking a Part-Time Customer Service Associate/Teller for our East Longmeadow Branch.
Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities!
JOB SUMMARY: Under the general direction of the CSA Supervisor and Branch Management responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and the performance of related administrative and clerical duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building. Sells and cross-sells Bank products and services.
The part-time Teller position works a variable schedule, approximately 25-27 hours per week, Monday-Saturday. Must be available to work Saturdays until approximately 12:30 PM.
Benefits of working for a local, community bank include paid time off, 401(k) with company match and more!
Education/Experience: High School diploma or equivalent required. Prior cash handling or customer service experience preferred.
Qualifications: Strong customer service skills, attention to detail and math aptitude; excellent verbal communication and interpersonal skills; ability to operate a computer; ability to learn, retain and follow complex regulatory and security requirements; and ability to manage multiple responsibilities.
Monson Savings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential position functions.
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