Customer Service Representative Job at Northwest Pipe Fittings
Northwest Pipe Fittings Rapid City, SD 57702
Northwest Pipe Fittings is a locally owned, independent wholesale distributor serving a five-state region built on service, product expertise and a commitment to inventory, which makes up our ultimate goal – to save the customer time and resources. We distribute plumbing, hydronic heating, utility, waterworks, water well, irrigation, filtration and metering technology products and systems. In addition, Northwest Pipe Fittings is affiliated with over 40 other industrial and construction supply locations, within an eight-state region from Minnesota to Utah & Idaho in the Northwest.
Are you looking for your next opportunity?
Serve as the resource for all aspects of sales and returns for walk-in customers at the City Desk Sales Counter.
Essential Duties and Responsibilities:
- Assist customers with sales and returns at the City Desk
- Receive phone orders and sales inquiries
- Write up orders for customers at the City Desk
- Fill will call orders
- Fill UPS, Rapid Delivery, Karens Delivery, Speedee Delivery and Doreens Delivery orders as needed
- Help maintain City Desk area after previous duties have been fulfilled
- After Hours Phone when scheduled.
- Other duties as assigned
Required Skills/Abilities:
- Courteous & neat in appearance
- Friendly and positive attitude
- Teamwork
- Excellent organizational skills and attention to detail
- Knowledge of warehouse and trucks
- Comply with company policies and procedures
- At work and on time per company schedule
Education and/or Work Experience Requirements:
- High School Diploma or GED
- Sales background in the wholesale plumbing industry
- Proficient with Microsoft Office Suite or related software
Additional Requirements:
- Must be able to lift and carry up to 50 lbs.
- Ability to move 50+ lbs. with use of equipment
- Hours Monday - Friday 7 am - 5 pm, rotating weekend on call
Benefits & Salary:
- Hourly pay
- 5 hours overtime each week
- additional overtime based on business needs
- on call phone required approx every 3 months. On call pay
- Health Insurance
- Vision & Dental Insurance
- Life Insurance
- Flexible Paid Time Off
- 1 day month of birthday paid for your birthday
- Paid Holidays
- 401k plan + Employer match
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