Are you looking for a career that's exciting, challenging, and fulfilling? Our unique approach to pest control and termite services sets us apart from the rest, and we're looking for talented individuals to join our growing team. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you're a motivated, hard-working, compassionate person with a positive mindset, we have no problem training you in a new career!

We specialize in the new home construction market, which means you'll be working with innovative technology and techniques. With our branch offices in Woodstock GA, Augusta GA, Suwanee GA, Baxley GA, Fayetteville GA, Norcross GA, Greenville SC, and Charlotte NC, you'll have the opportunity to gain valuable experience.

Don't miss this exciting opportunity to join one of the fastest-growing companies in the industry. Apply now and become part of the Anticimex Inc team!

What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits!

Health and Well-being:

• Cigna medical, dental, and vision insurance options
• Prescription drug program
• Flexible Spending Accounts (FSA) for medical and childcare expenses
• Health Savings Plans (HSA) available with qualified plans

Financial Security:

• Competitive hourly compensation
• 401(k) Savings Plans
• Life insurance and short-term disability 100% company paid (with options to buy up)
• Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options

Work/Life Balance:

• Full time, year-round employment
• Paid training
• Paid time off
• A peer-to-peer employee recognition program
• Opportunities for advancement

Monday – Friday 8 am - 5 pm

Compensation

$14.50 - $16/hr

Position Overview: Our Service Representatives are responsible for providing exceptional service to our customers over the phone.

Customer Service Representative Job Responsibilities:

• Manage a large volume of customer communications through incoming calls, emails and online.
• Answer approximately 75 - 100 in-bound phone calls per day.
• Use software system to research, route and process calls successfully.
• Respond to customer inquiries, answer questions, organize and schedule service appointments.
• Resolve service problems by clarifying the customer’s complaint; determine the cause of the problem, select, and explain the best solution to solve the problem and expedite the correction or adjustment to ensure satisfactory resolution.
• Ensure all calls results are recorded, noted and the actions that were taken.
• Ability to sell start up services and explain service programs to current and potential customers.
• Renew current customers accounts.
• Maintain customer accounts by checking and recording account information in software.
• Set up, adjust, and terminate services in software.
• Organize and schedule new construction installations and closings.
• Receive customer payments.
• Upload and catalog documents, contracts, and service orders into customer accounts.
• Communicate with field services personnel, managers, and other department team members daily.
• Maintain open communication for a positive and effective work culture.

General Qualifications

• Excellent phone interaction skills and active listening.
• Exceptional organizational skills, superb accuracy, and attention to detail.
• Outstanding verbal and written communication and interpersonal skills for interacting with customers, customer service and sales staff, Managers, Supervisors, and Team Leaders daily.
• Ability to collaborate with other departments to ensure customer satisfaction.
• Excellent keyboard and data entry skills.
• Strong problem-solving skills.
• Ability to learn customer service software.
• Positive out-going team player!

Experience and Requirements

• Must be at least 18 years old.
• Must have High School diploma or equivalent.
• Must be able to type a minimum of 35 wpm.
• Proficient with Microsoft office Word, Outlook, and Excel.

Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity.

Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps:

• Application submission
• Short phone interview
• Interview in person
• Offer call
• Criminal background check & drug screening
• Official start date confirmed
• Welcome!

EOE/M/F/Vet/Disabled

Anticimex Inc is a Drug-Free Workplace

Job Type: Full-time

Pay: $14.50 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Woodstock, GA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.