We are looking for a full time Customer Service Representative to join our sales crew in Saint Louis, MO. The Customer Service Representative’s primary task is to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and proactively engage shoppers in conversations about product offerings. Customer Service Representatives are at the heart of our customers' experience.

Our Customer Service Representative provides knowledgeable answers to customer questions, drive sales of new products and help to run in store demonstrations.

Customer Service Representative Essential Functions:

• Delivering sales via an outstanding customer experience
• Meet personal and productivity goals
• The Customer Service Representative interacts with every customer by inquiring to best meet customer needs
• Our Customer Service Representative will help with visual merchandising by ensuring displays are well maintained
• Process sales as needed
• Use a POS to process all purchases
• Provide exact change for customers
• Drive sales by guiding customers to the best products to purchase for their needs
• Demonstrate honesty and integrity while reporting daily interactions
• Listen to customers' concerns and handle complaints
• Work with a sales team to create better methods to address customer complaints
• Our Customer Service Representative will also assist with standard Loss Prevention procedures

Customer Service Representative Requirements:

• Create a seamless experience that customers can engage in conversations
• Complete training and put what you’ve learned to use.
• Customer service or retail experience preferred
• High school diploma/ GED or equivalent preferred
• Good reading, written and verbal language skills
• Effective communication skills
• Ability to lift at least 15 lbs
• Provide excellent customer service
• Must follow all policies and procedures for sales transaction
• Must possess valid United States work authorization
• Must have reliable transportation to the St. Louis area. We do not have remote roles available

If you’d like to join a team that focuses on quality products and providing an excellent customer experience, apply today! We are looking for candidates who want to grow with our team and help us reach our goals and beyond!

Please note applicants must be local to Saint Louis as this position is on site.

Job Types: Full-time, Part-time

Pay: $18.98 - $23.04 per hour

Benefits:

• 401(k)
• Health insurance
• On-the-job training

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• St. Louis, MO 63102: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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