Customer Service Representative II Job at Unified Business Solutions, LLC
Unified Business Solutions, LLC provides the right people, processes, and technology to ensure that our project team successfully delivers quality products and services to our federal government clients. We are looking for a reliable person that has the knowledge, skills, and abilities to perform the following tasks/duties on a daily basis :
Greet and assist visitors, answer phones, answer visitor emails
Review and direct messages on social media accounts
Sell maps, passes and other small items
Review the Agency website for missing or inaccurate information and edit website as needed, drafting and sending news alerts and releases, and creating social media posts for the Agency
Performs other clerical tasks such as typing, preparing and processing mail and receiving and sending packages.
Qualities/Skills:
- Must speak well and convey information clearly
- Must be a great listener
- Must be reliable
- Must be able to multitask
- Must be detail oriented
- Must have strong organizational and time management skills
- Must be comfortable updating the Agency's website and posting on various social media accounts
- Must be proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
This is a fulltime contract position 9:00 a.m. - 5:30 p.m, Monday thru Friday and our client is a Federal Agency. Therefore, it is mandatory that applicants are authorized to work in the US and are able to pass a Federal background check.
Unified Business Solutions,LLC is an Equal Opportunity Employer.
Job Types: Full-time, Contract
Pay: $22.99 - $27.40 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Application Question(s):
- Do you have any experience updating websites or posting on social media accounts?
- Do you have any interest in camping, parks, or forests?
- This is an immediate opening that can start on Monday, May 15th or sooner, are you available?
Experience:
- Customer Service: 2 years (Required)
Work Location: In person
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