Do you have a passion for watching and talking about your favorite movies and TV shows? Are you looking to work for a company where you can make an impact in your life as well as the lives of others? Are you looking for an opportunity to work for a rapidly growing company with room for advancement? At Support Services Group, 95% of leadership are hired from within. Working here, you’ll have a job that is both rewarding and engaging. Our mission is to provide the highest quality of support to our customers and exceptional sales driven results to our clients.

We are looking for the right individuals to provide customer service support for a world famous streaming service company. You would be assisting with customer accounts, troubleshooting, and other account related issues.

This position allows you to work from the comfort of your own home!

Work From Home Requirements

• Dedicated, private room in your home that is quiet during work hours
• Internet connection of 25 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC
• We will provide all computer equipment

What We Offer:

• Outstanding paid training and a $200 bonus for perfect attendance during training
• Opportunity for advancement
• Management that cares about your personal and professional development
• Contests and bonuses to add extra money to your paycheck, and awesome prizes
• Permanent full-time employees are eligible for comprehensive benefits including: Medical, Dental, Vision, Life and Paid Vacation
• Pay up to $15.00 per hour

Responsibilities:

• Answer inbound calls regarding services, accounts, and troubleshooting of streaming apps
• Deliver an outstanding customer service experience
• Soft up-selling of services and goods
• Utilize multiple systems while speaking with customers
• Comply with all operational policies and procedures
• High degree of accuracy with all work and exceptional attention to detail

Scheduling Requirements:
We are looking for people who are willing to work mornings, evenings and nights. Our programs run 24/7, so we have many shifts available!

• At least one weekend day required

Job Requirements:

• Must have good work history and positive attendance
• Excellent verbal communication skills
• Ability to multi-task
• High School or GED Diploma required
• Ability to pass criminal background check

If you are looking for stable, long term employment please apply to join our Support Services Group team!

Job Type: Full-time

Pay: $15.00 per hour