Customer Service Specialist Job at Gilbert Family of Companies
Join The Gilbert Team!
The Gilbert Family of Companies employees many people throughout the Okeechobee community and is consistently regarded as a premier place of employment in the area. Our team is made up of individuals as Gilbert Chevrolet, Gilbert Ford, Gilbert Oil Company, Gilbert Collision Center, Gilbert Fleet & Commercial, Gilbert Outdoors, Gilbert Line-X, Gilbert Experience Productions, and Gilbert Realty Group. The diversity of the businesses helps increase opportunities both within the individual business and at other locations. Paired with our culture of customer care, Gilbert has everything you are looking for in a long term employer.
We're interested in helping you take this next step in your career. We know that happy employees lead to happy customers!
Benefits
- Medical, Dental and Vision plans offered
- 401K Plan (Matching)
- Paid time off
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
Responsibilities
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Nurture enriching relationships to build clientele for life.
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Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
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Continuously develop product and sales acumen to become the vehicle authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies.
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Perform high-quality, professional demonstrations of new/used vehicles.
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Follow-up with buyers to ensure successful referral business.
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Learn to overcome objections and thrive within sales situations.
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Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
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Bring your ‘A game’ along with a positive attitude to work with you every single day.
Qualifications
- Previous dealership experience, a plus but will train
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Available to work flexible hours and weekends
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Self-starter mentality and ambitious spirit preferred
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Take pride in delivering excellent customer service
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Bilingual, English and Spanish, required
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Ready to waste no time on learning new product in’s and out’s, eager to improve
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Phenomenal communication skills with customers and team members
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Professional, well-groomed personal appearance
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Clean driving record and valid driver’s license
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Must be willing to submit to a background screen
We are a Drug Free Workplace
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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