Acumatica is a leading innovator in Cloud ERP with customers located around the world. Acumatica ERP delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real-time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica provides the full suite of integrated business management applications, designed to help mid-sized companies thrive in today’s fast-moving markets.

You'll be glad you applied to Acumatica.

Start Date: - Immediately - Hiring Now

Type: Full-Time - Part-time position

Location: Remote

• Remote setting with friendly, team-oriented staff.
• Authorization to work in the U.S. (Social Security Card, Work Permit, or Birth Certificate)

Rate: Based on experience

• Starting Salary (based on experience): $21.00 to $28.00 per hour
• Full benefits package (Health, Dental, Vision, Life, 401k plan)
• Birthday Off - with pay
• Bonus Opportunities Available
• A Fun place to work with lots of Benefits!

As a Customer Service Representative for our company, you will:

• Answers calls from customers wanted to place an order from our ecommerce website
• Answer incoming customer inquiries about product details, return policies, billing issues, and general concerns.
• Collaborate with management teams to stay updated on new products, services, and policies.
• Record customer information within our customer service database.
• Engage with clients in a friendly and professional manner while actively listening to their concerns.
• Offer support and solutions to customers in accordance with the company's customer service policies.

Candidates must have:

• A passion for working with people and offering empathetic support with a positive attitude.
• The ability to use multiple computer applications while talking to clients over the phone.
• Excellent written and verbal communication skills.

Candidates must be available:

Monday through Friday 8:00 AM to 5:00 PM

Weekend Opportunities- Saturday-Sunday

Equal Opportunity Employer.

Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Benefits

• Competitive salaries for all team members paid weekly
• Private Stock Ownership
• Equity Growth Incentive Plan (after 6 months of employment)
• 401(k) Retirement Plan with company matching
• Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
• Paid Parental Leave
• Medical, Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability also offered
• Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)
• Microsoft Office: 1 year (Required)

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