TITLE
Data Center Technician
CLASSIFICATION
Non-exempt
REPORTS TO
Data Center Site Manager
JOB DESCRIPTION
SUMMARY/OBJECTIVE
Responsible for completing preventative maintenance checks throughout data center (cleaning,
basic troubleshooting, inspection). Once unit(s) are identified as unrepairable, the tech will
register a repair ticket in the repair queue. Techs are responsible for addressing units that have
been placed in the repair queue, diagnosing unit, and putting the unit in the appropriate status
(Repair Complete, In-Repair, etc.). Techs are responsible for bench testing units that have been
resolved to ensure the unit is fixed.

RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential responsibilities.

• Maintenance of data center equipment
• Running cables: copper, fiber
• Equipment racking: PDU (including temp/humid sensors), network gear, servers
• Proactive monitoring of all production systems, including remote hands support when

required

• Creation and maintenance of cohesive and accurate data center hardware map,

including asset management for all ancillary hardware

• Provide first level troubleshooting and support services for client servers and network

devices, as well as correction and routing/escalation when situations require

• Maintenance of company databases with accurate/current information
• Processing of all hardware RMA’s
• Work with corporate ticketing system
• Maintenance of documentation
• Following all stated policies and procedures
• Keeping the data center and repair center clean and organized
• Ensure all tools, workstations, and laptops are kept in order and neat
• Help with deployment of machines. (unboxing, racking etc.)
• Other duties as assignedQUALIFICATIONS
• Minimum 2 years of computer service experience in a fast-paced business environment

with customer-facing focus

• Willingness and ability to follow guidance from other staff members as well as

management

• Positive and professional attitude at all times, very high attention to detail
• Ability to work autonomously with minimal supervision and in a team environment
• High attention to detail, basic troubleshooting procedures, and basic computer

knowledge.

• Associates Degree in Computer Science
• 2 years’ experience Electrical Journeyman
• 2 years’ experience in IT position
• 2 years’ experience PC level help desk and repairs

SUPERVISORY RESPONSIBILITY
None
WORK ENVIRONMENT
This job operates in a data center environment. This role routinely uses standard data center
equipment such as laptop computers, smartphones voltmeter’s, hash board testers, scissor lifts,
forklifts, ladders and screwdrivers etc. While performing these duties the employee will be
exposed to hot and cold environments.
PHYSICAL DEMANDS
Able to meet physical requirements of the job, such as working on ladders, racking heavy
servers (up to 50 lbs.), running cables, lifting miners, bending, reaching, standing for long
periods of time, working in hot and cold environments etc.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position with 12-hour shifts with 4 days on/3 off. Overtime as needed.
TRAVEL
Occasional travel between data centers.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice

IF INTERESTED IN THIS POSITION PLEASE COME TO :

TEMPS PLUS

601 S THORNTON AVE

DALTON, GA. 30721

Job Type: Full-time

Pay: From $16.00 per hour

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Night shift

Work setting:

• In-person

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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