Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO, sick leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

Description

As a Data Management subject matter expert with Synergy, you will join the team supporting the mission of the Officer of the Chief Information Officer for a Federal government agency. The candidate will work with the customer’s Data Services team to grow and manage their utilization of the Snowflake cloud data warehouse.

Essential Functions & Duties

• Manage new tenant requests, including intake of demands for services and requirements gathering
• Define solutions, estimate costs, and present to customers for acceptance
• Setup new Snowflake data warehouses and onboard tenants
• Manage and track tenant consumption to handle chargeback to customers
• Implement enhancements as requested and perform general operations and maintenance
• Perform account management, including new user creation, existing user deletion, and permissions
• Manage the platform across multiple non-production environments as well as within production
• Maintain standard operating procedures for tenant onboarding and account management
• Coordinate across multiple operations teams (e.g., Cloud Services) to manage the solution

Skills, Qualifications and Certifications of Best Candidates

Required

• Experience with the Snowflake cloud data warehouse
• Ability to create new Snowflake data warehouses
• Understanding of database schemas and objects, data ingestion, database development, and stored procedures
• Ability to execute scripts to manually deploy across environment (i.e., Dev, Test, Stage, Production)
• Familiarity with DevSevOps to automate deployment (e.g., using Jenkins or GitLab)
• Knowledge of AWS services including but not limited to Lambda and S3
• Familiarity with using a service management platform (e.g., ServiceNow) for handling tenant and user requests
• Proficient with Microsoft Office 365 applications, specifically Word, Excel, PowerPoint, Outlook, OneDrive, Teams, and SharePoint
• Ability to execute in a remote work environment

Desired

• Experience working with Snowpipe for data loading
• Experience with Federal government customers

Preferred Certifications

• SnowPro Certification Core
• SnowPro Advanced Architect Certification

Citizenship or Work Authorization Required: US Citizen

Location: Remote

Preferred Education & Experience: 6 years of experience and a Bachelor’s Degree in Computer Science, Information Management (IM), Information Technology, Engineering or equivalent.

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy prefers that all new employees be fully vaccinated against COVID-19 before their start date.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race, creed, color, religion, ancestry, national origin, sexual orientation, gender identity or expression, military status, sex, medical condition, pregnancy, physical or mental disability, personal appearance, predisposing genetic characteristics, family responsibilities, familial status, marital status, status as a victim of domestic violence, political affiliation, arrest records and criminal convictions, or any other characteristic protected by law. Discrimination or harassment based upon these protected categories is expressly prohibited.