As an Emerging Delivery business analyst, you will work within our project teams, designing and configuring integrated software solutions for customers in a variety of business domains, including Health and Human Services, Utilities, Probation, Higher Education, Healthcare and more.

Our solution offerings include custom design, integrated solutions that leverage third-party software and COTS products, and highly configurable, low code case management solutions that incorporate leading-edge technologies. These include cloud-based mobility, data analytics and visualizations, artificial intelligence, and machine learning. As a business analyst, you will work within our project teams to design solutions within these offerings.

You will also participate in small-scale planning and assessment engagements where you will work closely with our customers to present and document options, recommendations and roadmaps to support their long-term planning and strategy.

As a business analyst, you will work in a collaborative environment where you will play a key role in obtaining requirements from clients, lead and take part in JAD sessions and work with internal and external stakeholders.

Responsibilities of a Business Analyst include:

· Plan and lead Joint Application Design (JAD) sessions

· Elicit and document business and functional requirements from project stakeholders.

· Design and document user interfaces (web, mobile).

· Design and document system interfaces for integrated solutions. Collaborate with customers and technical resources to validate solution approach and feasibility.

· Create functional design documents.

· Configure solutions that are built upon our SaaS case management platform.

· Support team members through the development and testing of functional designs

· Support client team members as they go through user acceptance testing of delivered solutions.

· Provide status reporting, quality assurance monitoring and ensure adherence to procedures and policies.

Skills & Role Requirements

The Business Analyst will need to have:

· We are looking for people with aptitude, intelligence and desire.

· Must have an interest in and willingness to learn diverse technologies.

· Ability to lead design sessions and workshops with clients to capture functional requirements.

· Ability to focus on high quality work under pressure.

· Presentations skills and the ability to conduct design sessions with key stakeholders. Must be able to manage these sessions in a cooperative and controlled manner.

· Direct and succinct verbal and written communication style with the ability to articulate technical concepts to a non-technical audience.

· Problem-solving and critical thinking skills.

· Proficient in Microsoft Office suite of products including Word, Power Point, Excel and Visio.

· Experience as a business analyst in projects involving data analytics, artificial intelligence, machine learning and IoT is a plus, but not required.

· Technical background and/or technical project experience is a plus, but not required. This includes experience designing and documenting requirements for an integrated solution with interfaces to third-party and external systems.

All professionals are expected to possess these skills:

· A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.

· A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others.

Travel Requirements

​The position may involve periodic travel to client locations within the US.

*This role is not open to C2C candidates. We require Full Green Card/US CIT in order to be considered*

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid holidays
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Chicago, IL 60656: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Chicago, IL 60656

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