Delivery Driver Job at Fair Haven Pharmacy
Responsibilities
Delivering patient's medications to their homes accurately and timely following all federal and state laws.
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with new haven area
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
*
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Company car
- Health insurance
- Paid time off
- Paid training
- Referral program
Day range:
- Every weekend
- Monday to Friday
- Weekend availability
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: One location
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