Who We Are:

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere.

Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe.

And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Auctane's Values

The Customer is our mission.
Our company was built in service of our customers. Every time we answer the phone, write a line of code, hire a new team member, form a partnership, or build a new interface it is explicitly because we believe that action will improve the life of our customers.

We work with the best people.
We will only work with people who are enthusiastic about their work, respectful of diverse ideas and backgrounds, and who possess the ability to work both independently and as part of a team.

We only play offense.
We're on a mission to reach and help every mailer, shipper and merchant on the planet. Because of this we move with urgency, take risks, and are determined to ship solutions quickly.

We expect exceptional outcomes.
We are a rapidly growing company with intent. We expect to continue to deliver market transforming solutions for our customers and challenging growth opportunities for our employees.

We are direct and authentic.
We have genuine empathy for our employees, partners, and customers. We serve that empathy by treating everyone the way we would like to be treated - openly, ethically, and honestly. We set expectations clearly and hold ourselves accountable to what we commit.

This position specifically supports the Stamps.com Brand and will support our Stamps.com e-commerce store.

Stamps.com is the leading provider of postage online and shipping software solutions to customers including individuals, small businesses, e-commerce shippers, enterprises with multiple locations and high volume mailers and shippers. Stamps.com offers software solutions that help businesses run their shipping and mailing operations. Stamps.com is part of Auctane, along with other leading solutions such as ShipStation, ShipEngine, Metapack and ShippingEasy.

About The Team:

The Store team is responsible for the supplies e-commerce store inside the Stamps.com platform (store.stamps.com). The store is a crucial part of the Stamps.com product and is used by hundreds of thousands of Stamps.com users each year, being responsible for a key part of the revenue for the broader Stamps.com business.

About The Role:

The Director, E-commerce will lead the strategy and operations for the Store business unit. You will lead the Store team and will also oversee cross-departmental initiatives with other teams at Stamps.com and Auctane. You will be responsible for the business unit P&L and will report to the Stamps.com SVP/General Manager.

Primary Objectives:

• Increase revenue for the Store
• Hit quarterly and annual revenue and EBITDA targets for the store
• Hit non-financial KPI targets; e.g., grow SKUs, grow supplier base, broaden digital marketing channels

What We Are Looking For:

• Minimum 7 years of experience in an e-commerce company
• Minimum 3 years of people management experience
• Experience in multiple e-commerce disciplines: Shopify, SEM, SEO, Amazon, Affiliates, dropshipping, social media, etc.
• Experience in a matrixed corporate environment
• Strong analytical and quantitative skills

What Will Make You Stand Out:

• Having previously CEO'd or GM'd an e-commerce business with revenue above $1M
• Leadership experience in small, multidisciplinary e-commerce teams
• Financial fluency; understands financial statements and can discuss financial concepts
• MBA or relevant graduate degree

Travel Requirements
Less than 10%

Equal Opportunity Employer/Veterans/Disabled

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