Silver Cloud Hotels

Position: Director of Food & Beverage

Department: Food and Beverage

Reports to: General Manager FLSA designation: Exempt

Who is Silver Cloud Inns and Hotels?

Founded in 1980, Silver Cloud Inns & Hotels is proud to celebrate over 40 years of providing outstanding guest service. A genuine partner of Pacific Northwest communities, Silver Cloud Inns & Hotels is locally owned and operated and we continue to put extraordinary customer service and trust at the center of all we do. Following the simple premise of offering our guests “Friendliness and Cleanliness,” we have become a well-respected partner and long-standing hospitality company in the region. Our reputation in these two areas exemplifies why our guests return again and again.

From both the Corporate and Hotel level, our entire staff takes personal pride in providing exceptionally caring customer service to each and every guests. Our goal is to treat each of our guests as if they were in our own home.

We are proud of our existing Silver Cloud team members, and their dedicated tenures. We offer excellent benefits and competitive wages. Our success is built around the professional development of our hotel team members. Employees can expect to have the proper training and coaching to perform well, develop and thrive. Our goal is to consistently exceed our guests’ expectations. There is room for growth within the company for those interested in building a career path in the hospitality industry.

Silver Cloud Tacoma at Point Ruston is part of a nine hotel Pacific Northwest portfolio!, having introduced a contemporary four-star hotel destination on the waterfront. Come and join a team that further defines Silver Cloud as a continued provider of genuine hospitality and employee experiences in the PNW!

Tacoma Hotel at Point Ruston

Opened in June 2021, the hotel has been one of the most expected new destination in Tacoma, with 194 rooms and suites on the waterfront, 15,000 square feet of meeting space, a vibrant restaurant and bar and a rejuvenating day spa (opening in November 2022).

Being part of the Silver Cloud Tacoma Hotel at Point Ruston

An integral part of the leadership management team, the Director of Culinary and Beverage is responsible for the overall operation of our Food and Beverage department. This is an exciting and progressive role that combines overseeing both the service and culinary experiences, with the adequate creative and management support across the Food and Beverage teams, including but not limited to, a best in the community acclaimed restaurant and best in class meeting facilities. This role requires a professional background that spans across the culinary and food service disciplines. A hospitality or culinary degree will be of great support to applicants.

The F&B experiences are an integral part of the hotel positioning in the local community and beyond, with a continuous need for innovation/implementation of culinary and service experiences. The culinary, service and beverage teams have thus far delivered defining experiences with the restaurant being a focal point of the hotel for the local community to gravitate towards, attracted by always-delicious food and drinks. The banquets space is also innovative and is positioned as the leading provider in the Tacoma area for both social catering and corporate groups.

The hotel is positioned as a four star accommodation, with all the amenities supporting that statement (e.g.: Spa) ; impeccable service delivery and excitement – a “buzz” – about the destination are paramount to its success.

WHO YOU ARE…what will you be doing?

People and Team Building

• Participates in building an engaged team morale as part of the leadership team.
• Maintains a positive attitude and performs according to company standards.
• Effectively manages a diverse team including but not limited to recruiting, training, scheduling, and managing performance of front of the house F&B managers, chefs, culinarians and service staff.
• Is self-motivated, able to think and work independently as well as with others, with an emphasis on collaboration and team building.
• Works closely with other departments to maintain a clean and safe work environment.
• Is a strong ambassador and representative of the hotel.

Problem Solver and Communicator

• Effectively communicates with the management about new ideas, problems, capital expense needs, and any other issues that affect the overall operation.
• Is able to provide open and effective lines of communication and address issues or concerns in a prompt and efficient manner. Establishes adequate reporting tools to communicate people, product, profit and service initiatives to the leadership and management team.
• Manages guest issues resolution in a prompt and friendly manner, including internal guests.

Planning ahead, Working Creatively!

• Responsible for the overall planning and execution of the food and beverage experiences at the hotel.
• Ensures that all staff performs to expectations to deliver those F&B experiences. Is a motivator and coach.
• Ensures that F&B experiences remain delivered in line with agreed upon concepts and strategic goals
• Strongly influences service deliveries, commensurate with a four-star hotel environment.
• Strongly influences the culinary experiences in support of the hotel being a community leader.
• Collaborate with the sales department in relation to meeting space activities and private dining.
• Ensures the safety and cleanliness of our work environment. Ensures that all health and sanitation guidelines are adhered to. Oversees relationship with third party suppliers.
• Ensures preventive maintenance and repair of all culinary equipment. Ensures that everything is in proper working order.
• Influences meeting budgetary targets.
• Coordinates special projects without hindering daily routine.
• Ensures all purchasing related activities and programs are set-up with the utmost ethical guidelines.

WHO YOU ARE…what do you need?

• You are influential in product creativity.
• You are beyond food and drinks passionate, and continue to keep yourself up to date with regards to F&B product. You understand current and future trends.
• You are daring.
• You are passionate about servicing others, guests and staff alike.
• You want to grow and develop your career.
• English proficiency: expected ability to read, write and speak English fluently to be able to read, analyze, and interpret financial reports, legal documents, etc...
• You have worked in both “front” and “back” of the house.
• Hospitality or Culinary degree preferred, and 5+ years related experience and/or training ; or relevant combination of education and experience encompassing managing a culinary team in hotels preferred.

Compensation: based on experience.

Silver Cloud Inns and Hotels is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within each hotel and select the most qualified people who embrace our service philosophy and these simple foundational values: Friendliness and Cleanliness

Job Type: Full-time

Pay: From $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Shift:

• Day shift
• Evening shift

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
We follow CDC and/or local health agencies guidelines.

Ability to commute/relocate:

• Tacoma, WA 98407: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.