SUMMARY:

The Director of Operations will have total operational responsibility and profit and loss responsibility for three (3) GNS North America Operations facilities. This role includes direct reports as follows:

• General Manager – Canton Plant
• General Manager – Holland Plant
• General Manager – San Jose Iturbide (Mexico) Plant

The Director of Operations is responsible for the facilities maintaining 0 safety incidents, 100% on-time deliveries, defect-free quality, improved production efficiencies, and flawless launch execution. This will be accomplished through comprehensive resource planning, lean manufacturing techniques, and disciplined production processes. Ensure optimal integration of product and production processes. Create and maintain a work environment consistent with long-term employee satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

In each of the duties listed below the position is expected to be the key executive responsible for the multi-facility operations performing to the highest standards of quality, to strive for maximum customer satisfaction, and to continually look for ways to improve the methods, practices and procedures of the facility. Maintain a positive work atmosphere by acting and communicating in an effective manner with customers, clients, suppliers, and employees.

• Execute facilities strategic objectives.
• Responsible for planning for plant capacities.
• Responsible for meeting all applicable OSHA requirements.
• Strongly supports plant safety programs including safety related investigations.
• Directs the efforts to meet quality objectives as required by customers.
• Establishes and monitors overall plant performance for production and quality standards at each of the facilities.
• Directs the plant operations teams to achieve established targets of excellence in customer satisfaction.
• Provides leadership and training to accomplish the company goals and objectives.
• Leads plant activities through the planning with plant General Managers to ensure total manufacturing objectives are accomplished in a timely and cost-effective manner.
• Directs the necessary activities of Operations with Engineering and Program Management to achieve product excellence at the lowest cost in a timely manner through product/process design collaboration.
• Responsible for the development of lean culture and tools for operations.
• Executes policies and procedures regarding the activities and responsibilities of operations which are consistent with company policies and which support the company’s quality objectives and system.
• Directs monitoring and achieving department and facility budgets, including requirements for capital expenditures.
• Directs objectives relative to controlling and minimizing labor overtime, premium freight, sorting and repair expenses.
• Leads continuous improvement and assist in its implementation on an ongoing basis.

Miscellaneous (Supervisory):

• Fosters Company’s Values throughout the organization by living them daily.
• Acts as a good steward of the Company’s resources and exemplifies the values of the Company.
• Ensures personal and departmental compliance with all Company policies, procedures, values, ethics, and rules (including our Code of Conduct and Anti-Bribery policies), taking appropriate corrective steps as necessary.
• Maintains and promotes a safe work environment through ownership of Company safety program. This includes following and enforcing all safety rules/regulations and proper operating procedures, as well as the proper use of prescribed safety equipment pertinent to the department, and immediately reporting all accidents/incidents to supervisor and Human Resources.
• Supports and enforces the Company’s equal employment opportunity policy and actions, immediately reporting violations to supervisor and the Human Resources Representative.
• Ensures that personal conduct and work area is free from any form of harassment (sexual, racial, religious, etc.), immediately reporting violations to supervisor and the Human Resources representative.
• Supports Company’s quality and environmental policies and programs and ensures programs’ requirements specified for positions within the department are met; meeting quality/environment requirements specified by production drawings, bills of materials, control plans, policies, work instructions, and procedures.
• Ensures that self and all employees actively participate in and successfully complete appropriate training (on-the-job, classroom, etc.) and that all training provided is evaluated and that proper documentation is provided for accurate maintenance of the employee’s training record.
• Maintains frequent, regular two-way communication with employees to provide information on the state of the business and their performance, establishing an environment of trust.
• Meets with employees regularly to discuss their performance, with formal written performance reviews completed at least annually using the employee’s job description as a basis for appraisal.
• Meets with supervisor at least once per year to review job performance using this job description as a basis for appraisal.
• Supports quality and environmental management systems as required.
• Performs other miscellaneous duties consistent with this position.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in engineering, business or related field required.
• Minimum of 15 years related experience in production.
• Experienced in Quality and Engineering within a manufacturing environment (preferably in the automotive metals industry).
• 10 years of experience in a leadership position or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

Six Sigma Black Belt Lean Champion preferred.

OTHER SKILLS AND ABILITIES:

• Strong Lean Manufacturing knowledge.
• Strong Problem Solving / Corrective Action background.
• Strong negotiating and analytical skills; excellent business planning and resource allocation skills to meet goals.
• Ability to build and maintain strong teams.

Job Type: Full-time

Pay: From $190,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Ability to commute/relocate:

• Holland, MI: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Leadership: 10 years (Preferred)
• production: 10 years (Preferred)
• Quality and Engineering in Manufacturing: 10 years (Preferred)

License/Certification:

• Six Sigma Black Belt Lean Champion (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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