Dispatcher Job at Coastal Carolina University
Posting Details
Posting Summary
Classification Title
Communications Specialist II
Classification Code
BA20
Pay Band
3
Internal Title
Dispatcher
Department
Public Safety
Position Type
PCLS - Slotted Classified
Full or Part Time
Full-Time
Basis
12 mo.
Hours per week
48 hours/36 hours
Normal Work Schedule
Varies
Does this position require driving?
No
Does this position require a credit check?
No
Job Details
Dispatcher
Coastal Carolina University is currently accepting applications for the following position: Dispatcher in the Department of Public Safety.
Duties include, but are not limited to:
- Takes and dispatches routine and emergency calls over the computer and/or phone, and uses two-way radios to public safety units, including following protocol with tip-line phone and fire/EMS pager.
- Utilizes the computerized aided dispatching (CAD) system as a means of unit safety and records management.
- Acts as operator of PBX phone switchboard serving as an informational contact for the University.
- Operates computerized alarm monitoring system comprised of overseeing fire, burglar and panic alarms.
- Operates computerized security camera system comprised of file searches, copying, and downloads.
- Maintains system abilities while performing timely queries on Datatel, NCIC, SCDMV, 25 Live, Starrez, Shuttle Tracker, CS Gold, email, and any other systems that may be necessary to perform the required duties.
- Operates campus emergency notification system when appropriate, including: the Mass Communication System, CCU Alert, All Call Emergency radio, and Weather Radio.
- Makes proper notifications to University and Departmental administration, as well as facilities management personnel, of potentially hazardous, dangerous, or otherwise harmful situations or occurrences.
- Operates and communicates using the university’s emergency call box system and routinely verifies the system’s functionality.
- Operates and disseminates information from the Department’s fax machine.
- Remains familiar with the physical location of all of the department’s coverage area to include satellite areas; has knowledge of University and Departmental policies and procedures.
- Maintains required certifications, including: NCIC, NIMS (National Incident Management System), CPR, AED, and 911 Telecommunications (2 week training at SCJA).
- Covers changes/shortages in schedule, which may include mandatory overtime.
- Uses, maintains and updates the License Plate Reader (LPR) system.
- Grants and/or denies access to gated parking areas across campus.
Requirements: A high school diploma or equivalent (GED) is required. Experience in one of the following areas is also required: communications, switchboard exchange operations, clerical accounting, billing, or working with the general public. Candidates must be able to successfully complete the SCCJA E-911 Telecommunication Officer certification.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.
Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.
How to Apply: Interested candidates may apply online at
https://jobs.coastal.edu/postings/20011. Applicants are required to submit a resume and cover letter. Review of applications will begin immediately and continue until position is filled.
Coastal Carolina University is an EO/AA employer.
Communication Specialist II (BA20/61122950/ FTE-S00829P), full-time position with benefits.
SC State Pay Band: 03. Salary range: $23,885.00 (minimum) to $34,042.00 (midpoint). Normal work hours vary. Must be flexible to meet the special scheduling needs of the university.
Required Qualifications
A high school diploma or equivalent and experience in one of the following areas: communications, switchboard exchange operations, clerical accounting, billing or working with the general public.
Preferred Qualifications
Required Licensure and/or Certification
Must be able to successfully complete the SCCJA E-911 Telecommunication Officer certification.
Knowledge, Skills & Abilities
Must have good verbal and written skills, ability to interact successfully within a diverse academic community and with visitors. Ability to act and make decisions quickly and intelligently in all situations. Ability to operate computer programs and systems related to a public safety department. Ability to answer calls for assistance on radios and/or telephones from the public and public safety officers.
Additional comments regarding this position
Mental Demands
Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication
Additional Mental Demands
Physical Demands
Carrying, Lifting, Cleaning, Pulling, Pushing, Reaching, Sitting, Speaking, Squatting, Standing, Twisting, Walking, Writing
Physical Demands (Elements Exposed To)
Dirt, Fumes, Heat/Cold, Noise
Additional Physical Demands
Please Select Any and All Equipment Needed to Perform the Duties
Computer and Peripheral Equipment, Copier, Fax, Mops/Brooms, Scanner, Telephone, Tools, Two-Way Radios
List Any and All Additional Equipment Needed to Perform the Duties
Posting Detail Information
Posting Number
FTE-S00829P
Number of Vacancies
2
Desired Start Date
05/15/2023
Position End Date (if temporary)
Job Open Date
04/24/2023
Job Close Date
Open Until Filled
Yes
Special Instructions to Applicants
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