Requisition ID 2023-32547
Category: Customer Service Representative
Location: US-TX-CARROLLTON

Overview

Document Validation Specialist

Carrollton, TX

$17/hr

The TMX Finance® Family of Companies is looking for a Document Validation Specialist to join our team and become part of a dynamic corporate culture dedicated to supporting our stores and team members. By using your eye for detail, you will audit and validate loan documentation to ensure they are complete and accurate, working to our Corporate and Store Operations teams. This is a full-time, in-office opportunity.

Responsibilities

• Process and validate the accuracy of various detailed documents to support the success of daily operations.
• Review a variety of detailed documents to ensure their accuracy and compliance with Company policies.
• Advise and support store team members nationwide on maintaining detailed and accurate documents and documentation.
• Provide exceptional customer service at all times during internal communications.
• Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.

Qualifications

• High School Diploma
• 0-1 year of data entry experience or administration
• Exceptional attention to detail
• Customer service skills, particularly over the phone
• 60 wpm typing speed with high accuracy
• Proficiency in Microsoft Office Suite
• Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard

O ur Benefits Include*:

• A comprehensive new hire training program designed to help set you up for success
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
• Professional Development and Mentor Programs plus Ongoing Training Resources
• Multiple coverage levels for Medical, Dental, & Vision
• Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more through TMX Perks
• Traditional 401(k) and Roth 401(k) with Company match
• Flexible Spending Accounts
• Basic and AD&D Life Insurance
• Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
• Paid Time Off (Accrue 12 days per calendar year plus 2 additional days for each year of service after the first year of employment, 18 days in total)
• Performance-based career advancement
• Diverse Culture and Inclusive Environment

Learn More About Us

The Document Validation Specialist is a member of the ACV Desk, part of our Store Support team, which works steadily behind the scenes to help stores operate at the highest level and create an exceptional experience for our customers. To learn more about our business and the ACV Underwriting Desk Team, visit us at https://www.tmxfinancefamily.com/careers/top-talent/store-support.

Check out what's happening in our Company at https://www.tmxfinancefamily.com/tmx-talks.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

• Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

Important: The TMX Finance® Family of Companies will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domain @titlemax.com or @titlemax.biz. For questions or verification, call 1- 855-TMX-JOBS.

All TMX Finance® Family of Companies Are Equal Opportunity Employers.

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