Pieper Memorial Veterinary Center is a thriving specialty and emergency practice established in 2010, with specialties including Critical Care, Neurology, Internal Medicine, Radiology, Oncology, Exotics and Surgery. Pieper has been a part of community since the 1930 s and continues to strive for offering an advanced level of veterinary care at affordable prices. We are also very proud to be a VECCS Level I certified emergency & critical care facility.

Shift Leads are under the direct guidance of the Pieper Memorial Hospital Manager, with added support from the Pieper Memorial supervisors. The position of Shift Lead also encompasses all the duties within the individual s primary department and/or position with the added responsibilities of supervision of department members during assigned/scheduled shift. Additionally, you are required to adhere to all hospital directives and protocols and maintain the highest ethical, moral, and professional standards and model a pleasant, respectful, and productive doctor-staff and staff-staff relationship.

• Must have at least two years of Veterinary Assistant or Technician experience for a Shift Lead position. Pay range is from $17-$28/hour. This range is based on whether the candidate possesses Assistant or Technician skills, their years of experience, skill and proficiency level and applicable education and/or certifications.

Some of the primary responsibilities include:

• Supervises all staff during the assigned shift.
• Monitor staffing levels for each shift, ensure that support staff is arriving and leaving on time, managing lunch breaks and controlling overtime.
• Fill shift vacancies when a support staff member calls out.
• Resolve informal employee complaints and effectively present employee issues to management for counseling and disciplinary actions.
• Collaborate with managers to deliver 30/60/90 day performance reviews for staff on second shift.
• Responsible for conducting working interviews as needed.
• Assist and oversee all training of new staff members on second shift.
• Attend meetings as needed in relation to the shift supervisor position.
• Oversee the cleaning and maintenance of all shared work areas; superman booths, exam rooms, isolation, radiology, special procedures, floor cages, runs, treatment rooms, and operating rooms.
• Maintain equipment in good working order and submission of tickets for repairs/replacement, as needed.
• Oversee proper communication between all three shifts are maintained.
• Attend Supervisory training as required for continued professional development.
• Must be able to work rotating schedule that includes weekends and holidays.
• All other duties as assigned by management.

Skills & Knowledge:

• Excellent written and verbal communication skills.
• Ability to multi-task and thrive in a fast-moving environment.
• Computer Literate
• Highly motivated and willing to learn.
• Able to remain calm under stressful situations.
• Strong attention to detail and highly organized.
• Able to make decisions and achieve results with hospital team members.
• Demonstrate reliability and commitment to the team and the hospital.
• Be an active problem solver, determine system improvements and help implement change.
• Remain flexible to hospital needs.
• Have compassion for animals and their owners and understand the stress that patients and clients endure.
• Have compassion for your coworkers; when needed, be sympathetic to the stresses of the job.

Benefits:

• Paid time off
• Referral bonuses
• Insurance: health, dental, vision, and disability
• 401(k) plan with employer match
• Generous employee pet discount
• Employee Assistance Program
• Annual uniform allowance
• Comprehensive one-on-one client service classes and hands-on training
• Continuous learning via in-house training seminars and reference material
• Employee appreciation events and activities
• Many opportunities for internal transfer and promotion

Pieper Veterinary considers applicants for employment without regard to, and does not discriminate on the basis of, an individual s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Pieper Veterinary discriminate on the basis of sexual orientation or gender identity or expression.