Event Assistant Job at Saranac Waterfront Lodge

Saranac Waterfront Lodge Saranac Lake, NY 12983

From $23 an hour

Apply by text is available too! Text "HEI" to 97211.

Overview

Assist the Sales & Events team in the execution of on-site events and provide administrative support for resort leadership.

Responsibilities

  • Answer incoming telephone calls, completing a lead form for all inquiries and assist guests with questions, changes and special requests. Ensure no leads are abandoned and all calls are returned promptly (generally within four hours). Communicate requests to appropriate departments.
  • Type all banquet event orders and group resumes.
  • Type thank you letters and comment cards.
  • Prepare and coordinate distribution of incoming and outgoing correspondence
  • Maintain filing system according to HEI Hotels and Resorts standards. File contracts and correspondence daily. Daily pull of trace cards and files.
  • Coordinate all in-house event requests.
  • Performs minute taking, transcribing, and distribution of internal communication.
  • Handles individual reservations for VIP clients. Ensures that all arrangements are handled properly and communicates needs with other departments.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Qualifications

  • Hotel experience preferred.
  • Available to work a flexible schedule to accommodate business demands, which may include weekends, evenings, and holidays.
  • High School Diploma, Bachelor's Degree preferred.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
  • Ability to access and accurately input information into a computer using Microsoft Office Suite software.
  • Ability to follow written and/or verbal instructions.
  • Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
  • Ability to set-up and maintain filing systems with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Weekend availability

Work Location: In person




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