Event Staff Job at Appalachian State University

Appalachian State University Center, NC

$15 an hour

Job Information

  • Date Posted
    2023-03-06
  • Location
    Center, NC
  • Job Title
    Event Staff
  • Gender
    Both
  • Offered Salary
    $15 an hour

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title
Appalachian ELITE Team - Event Staff

Location
Campus event venues (The Holmes Center, Kidd-Brewer Stadium, etc.)

Position Number
N35200

Department
Holmes Convocation Center - 170490

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 19,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.


Position Summary Information

Minimum Qualifications

License/Certification Required

Essential Job Functions
Act as a frontline representative assisting with guests and staff at all entry points of the venue

Secure gates and access points to ensure guests do not enter without the appropriate ticket/credential

Direct fans around the venue and communicate venue policies to guests

Effectively answer guest questions with regards to wayfinding and assisting with mobile ticketing

Understand venue layout and policies and procedures

Respond to guests concerns in a respectful and calm manner and appropriately escalate issues to a supervisor

Assist with venue set-up procedures: including checking assigned areas for safety hazards, checking elevators, and delivering or setting up necessary equipment
Ticket taking, security, ushering, bag checking, patron screening, etc.

Preferred Qualifications
Someone who is available to work all App State home football games (This will include Saturdays and possibly some weeknights). The shifts will be around 8-9 hours.

Someone who enjoys helping and interacting with others in a kind and respectable manner

Someone who is very attentive to what is going on in their specific area instead of watching the game.
Someone who can recognize opportunities that may arise and seek out positive ways to handle the opportunities with excellent customer service.
Must be able to stand for long periods of time, walk up or down ramps and stairs during the events
Must be able to understand verbal and written communication.

Must possess good customer service skills.


Work Schedule/Hours
Days and Hours are based on event needs

Number of Hours Per Week
Variable

Number of Months Per Year
11

Mandatory Staff
No

Physical Demands of Position
Must be able to stand/walk for periods of time up to 12 hrs.

Ability to climb stairs.

Must be able to lift up to 40lbs.

Exposure to cold weather, hot weather, rain, snow, etc. when working outside.

Hiring Range
$15.00

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date
03/06/2023

Closing Date

Open Until Filled
Yes

Applicant Pool Preference
External (Post on the Web)

Special Instructions to Applicants

Disability Accommodation Information

Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, ADA/504 Coordinator, at 828-262-3056 or maxeymr@appstate.edu.



AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu

ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.



Eligibility for Employment

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.



Clery Act:
Clery Act Compliance
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
mcgowanwj1@appstate.edu
https://police.appstate.edu/clery

Diversity and Inclusion at Appalachian

Appalachian State University is committed to developing and allocating resources to the fundamental task of creating a diverse campus culture. We value diversity as the expression of human similarities and differences, as well as the importance of a living and learning environment conducive to knowledge, respect, acceptance, understanding and global awareness. Learn more at http://diversity.appstate.edu.



Quick Link
https://appstate.peopleadmin.com/postings/38933

Posting Number
201500061P



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