IST Management is seeking candidates with 1+ year of scanning experience in office services and/or facilities services to join our team in Memphis, TN! Ideal candidates will have prior relevant document scanning experience, are self-starters, and are ready to grow their career in facilities and office services. The Experienced Document Scanning Associate will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities maintenance and coordination.

Who We Are

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 23 years, with operations in over 50 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services. We also provide direct hire recruiting services as well as corporate hospitality and event planning.

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

We’re a privately held American company still under the leadership of our original founder, President & CEO Hal Blackman. We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance, Free Parking and Bonus Incentives!

Hourly Compensation: $18.00-21.00

Shift Hours: 8:00 AM - 5:00 PM Monday through Friday

While IST Management Services does not mandate COVID-19 vaccinations for our employees, this position is at a client site location that does mandate that you be fully vaccinated to be on site. Subject to applicable law, are you willing and able to provide a vaccination card to show that you have been vaccinated? If you're not, we can consider for other positions at sites that do not have this requirement.

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  Follow all established internal Records procedures
• Responsible for scanning, indexing, and verifying records accurately
• Prepare documents for scanning by removing staples, paper clips, inserting cover sheet, counting, numbering, and identifying different document classifications
• Maintain accurate records including quality assurance, conversions, and tracking of documents
• Perform work at established production rates
• Labeling, moving and shelving files
• Assist in mail and copy support services
• Performs other duties as assigned
• Office services, to include: mailroom coordination and mail services, set ups and break downs for conference room meetings, shipping and receiving, copy and reprographics services, and general office assistance
• Facilities services, to include: general upkeep and maintenance of facility with special care paid toward common areas, coordination with janitorial staff to ensure clean and safe environment, inspections and coordination of all vendor services for repairs/installations for all components of facility - including electrical, plumbing, elevator, parking lot etc., and office moves and space planning related tasks
• Reception and administrative tasks, to include: front desk reception coverage, answering and directing calls from a multi-line phone system, general accounting tasks such as scanning and logging company checks, administrative tasks as assigned
• Adhere to all safety procedures
• Tasks as assigned by supervisor

• While IST as a company does not mandate COVID-19 vaccinations for our employees, this particular position is at a client site location that you be vaccinated to be on-site.
• Document Scanning experience is required for this role
• High school diploma or equivalent (GED)
• Excellent communication skills both verbal and written
• Proficient in MS Office Suite (word, excel, power point a must)
• Competency in performing multiple functional tasks
• Capable of lifting up to 55 pounds
• 1 to 2 years’ experience supervising or managing a team a plus
• 1+ year of experience in office services and/or facilities and maintenance services or a related field is highly preferred
• A valid driver's license and/or access to reliable transportation to/from work