Facility Manager Quality Inspector (FT) Job at ABM - Fredericksburg
ABM is hiring a QA/QC manager, with advanced General Maintenance, HVAC and analytics & computer background.
Summary, plans and directs analysis of service delivery utilizing data and statistics from all employed CMMS and QA and by performing the following duties:
Summary, plans and directs analysis of service delivery utilizing data and statistics from all employed CMMS and QA and by performing the following duties:
- Analyzes performance, inventory control, quality assurance, cost analysis, finance, marketing, human resources, and other business functions in order to develop new or modified program components.
- Consults with business unit management and personnel to identify and document service delivery needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
- Provides technical assistance in identifying, evaluating, and developing systems, programs and procedures.
- Writes and maintains functional standard operational procedures for new or modified program elements.
- Consults and coordinates with clients oversight reps, ABM managers, administrative CMMS and area supervision to design and develop ongoing analytical dashboards and reports.
- Develops, coordinates, and implements quality assurance cadence and execution.
- Consults with departmental unit management and personnel to obtain additional information as part of ongoing reporting and benchmarking efforts.
- Helps to develop, test, install, and modify procedural approaches to service delivery.
- Tracks and documents change to functional and business specifications.
- Creates or assists others in the writing of user documentation, instructions, and procedures.
- Monitors and documents post-implementation problems and revision requests.
Education and/or Experience:
- Multi-trade Maintenance experience required.
- Fifth year college or university program certificate; or five to ten years related experience and/or training; or equivalent combination of education and experience.
Computer Skills:
To perform this job successfully, an individual should have knowledge of accounting software; CMMS and QA Platforms, Contact Management systems; Database software; Design software; Development software; Internet software; Project Management software; Spreadsheet and analytics software such as Power Bi or Tableau or Qlic Sense etc. preferred, Word Processing and Presentation software.
Certificates, Licenses, Registrations:
Current Drivers License and ability to pass a background check.
Current Drivers License and ability to pass a background check.
Competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work-flows and procedures.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work-flows and procedures.
Design - Generates creative solutions; Translates concepts and information into useful reporting matrix; Uses feedback to modify analytical determinations; Applies design principles; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops CMMS & QA analytics project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities and provides activity reports.
Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Monitors transition and evaluates results.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Physical Demands:
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Visually inspect performed work and expectations.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Visually inspect performed work and expectations.
Work Environment:
While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
Benefits:
While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
Benefits:
- Health benefits Offered
- Paid Holidays, Personal Time Off and Sick Time
- Company vehicle
Location:
Charlotte, NC US (Primary)
ABM is an EOE: WE ARE EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER(M/F/Vet/Disability/Gender Identity/Sexual Orientation).
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