Family Services Specialist I/II Job at Floyd County Department of Social Services

Floyd County Department of Social Services Floyd, VA 24091

$36,993 - $121,183 a year

Floyd County is a unique mountain community known for its natural beauty, music, arts and diverse, caring people. It is the mission of the Floyd County Department of Social Services (DSS) to eliminate poverty, abuse and neglect through the design, implementation, coordination and provision of quality services to the families and children of Floyd County. As Floyd County DSS continues to grow, we have created new positions in our Foster Care & Family Support Units. Depending on the response to this posting, these new positions may be filled as a Family Services Specialist I or Family Services Specialist II. A Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption and Family Support Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action. A Family Services Specialist II represents the full performance level responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care/Adoption and Prevention Services. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. General work tasks include, but are not limited to: Interprets laws, policies and regulations; Monitors, coordinates and administers specific programs as assigned; Coordinates services within specific areas of responsibility; Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems; Informs clients of related service programs rules/regulations and right to participate; Presents cases to determine appropriate services and writes/implements service plans; Provides case management services to monitor compliance; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Completes necessary federal, state and local planning and reporting requirements; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area(s) of expertise; Provides after hours on-call coverage and responds to emergencies in Adult Protective Services, Child Protective Services, Foster Care/Adoption and/or Family Support Services; Testify in court settings, and file court reports and protective orders.

Minimum Qualifications:

Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.

Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems.

Skill in operating a motor vehicle and personal computer with associated software (Word, Excel, Access or other word processing programs).

Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field. Valid driver’s license.

Preferred Qualifications:

Possession of a BSW or MSW degree (Floyd County DSS pays a 10% differential for those holding a Master's Degree in a Human Services field). Demonstrated ability to document and maintain records on new and on-going cases in the state computer information system (OASIS).
Considerable experience in the foster care and/or family support program areas & completion of required training experience to knowledge, skills and abilities.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Job Type: Full-time

Pay: $36,993.00 - $121,183.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person




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