Company Overview

Total Court Services (TCS) is the Midwest’s leading Service Provider of the full continuum of electronic & alcohol monitoring, substance abuse testing and client management strategies for courts and agencies of all sizes. Using customizable service levels to best pair with our partner entities, TCS strives daily to achieve our mission of increasing community safety, improving efficiencies within our partner entities and propelling our served clients past their time within community supervision programs.

Position Overview

Our Technical Services Department is the backbone of the services end of our operation. The Electronic Monitoring & Drug Testing Technician role is responsible for the installation, maintenance, removal, and inventory operations of our equipment and components as well as overseeing various substance abuse testing operations including observed drug testing, inventory, processing and chain of custody operations in their designated territory. This position interacts with courts and agencies as well as clients that have been required to participate in a court-ordered community supervision monitoring program. The ideal candidate is someone from corrections or law enforcement, students in college studying law enforcement, criminology, psychology or sociology, or someone with similar desire and background. There is a great deal of upward mobility possible as we continue to expand our operations.

Responsibilities include but are not limited to:

• Installation, removal, and maintenance of alcohol and electronic monitoring devices
• Administer substance abuse testing devices
• Being in closed quarters with individuals performing substance abuse testing
• Inventory management of equipment and supplies
• Operational reporting, collection of fees, and bank deposits

Skills & Attributes

• Demonstrates analytical and problem-solving skills
• Excellent oral and written communication skills
• Familiar with Microsoft Office Programs and web browsers
• Demonstrated success in a fast-paced environment
• Ability to shift priority with little notice

• Client services oriented, respectful, polite, non-judgmental

Education, Training, & Experience

• High School Degree or equivalent
• Understanding of electronic and alcohol monitoring industries a plus
• Experience with in-person client service
• Clean driving record and no alcohol related offense permitted
• No criminal record

Hours & Compensation:

As we continue to expand, this position will have evolving, but set schedules. Currently our hours of operation are from 9:00am - 5:30pm, Monday thru Friday. Candidates should be aware that expanded hours will be added to include earlier start times, later ending times and possibly half-days on weekends. Overtime may be available periodically. Compensation is entry level, however, starting wages are based on experience and the candidate’s performance in job interviews and problem-solving exercises.

Location:

This position is a field position that covers a single company location in Lafayette, IN. We are currently only open to the candidates living in this area.

Training:

We currently work with multiple different technologies and continue to add products to our mix. Training on all systems is provided during the onboarding process by manufacturer reps or our in-house staff. Candidates must demonstrate an ability to learn in a fast-paced environment.

Benefits:

• Paid time off

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Ability to commute/relocate:

• Lafayette, IN: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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