Field Based Community Health Worker - Reno, NV Job at UnitedHealth Group

UnitedHealth Group Reno, NV 89501

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . SM

Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well - being.

The Field Based Community Health Worker is a non - medical staff member. The purpose of this position is to build trust and a relationship and engage the member facing difficult issues. The position serves as the primary connection as well as a bridge for the highest risk members to support a broad array of health care and social issues. In this position, the CACS advocates both within the community and within the healthcare system.

This role is equally challenging and rewarding. You'll need to stay positive at all times especially in difficult situations. You'll be asked to mentor, challenge and communicate effectively with all different types of people.

This position is full - time. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM. We offer 3 weeks of training.

Primary Responsibilities:

  • Work with members to develop healthcare goals and identify potential barriers to achieving these goals
  • Identify member support systems available and incorporate into plan of care
  • Traveling to local shelters and community organization and members’ homes to assist members with healthcare needs
  • Collaborate with member to create solutions to overcome barriers to achieving healthcare goals
  • Identify relevant community resources available based on member needs
  • Refer members to appropriate programs and services
  • Present complex case information to interdisciplinary care team and obtain input into member plans as necessary
  • Coordinate with providers to facilitate member care and/or services
  • Provide guidance or additional assistance to facilitate execution of plans or recommendations to improve member health
  • Assist with transportation needs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 2+ years of experience with residing within the local community
  • Experience with the resources available within the community
  • Experience with using Microsoft Office, including Microsoft Word (ability to create correspondence and work within templates), Microsoft Excel (ability to sort, filter, and create simple spreadsheets), and Microsoft Outlook (email and calendar management)
  • Access to reliable transportation that will enable you to travel to client and / OR patient sites within a designated area
  • Ability to travel up to 75% of the time in local areas
  • Reside within commutable distance of Reno, NV area
  • Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Bilingual fluency in English and Spanish
  • Experience with Medicaid and / OR Medicare health care and insurance industry
  • Experience with culture and values in the local community
  • Field Based experience
  • Community Health Worker (CHW) Accreditation
  • Experience with working in Managed Care

Soft Skills:

  • Possess strong organizational and time management skills
  • Possess the ability to multi - task and prioritize tasks to meet all deadlines
  • Possess ability to work well under pressure in a fast - paced environment
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies required all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Employer & Individual . We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work. SM

Nevada Residents Only: The salary range for Nevada residents is $20.00 - $35.53. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED




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