Field Engineer Job at Ztek Consulting
[Los Angeles, 90045], California - United States | Posted - 06/04/22
Overview
Position: Field Engineer
Location: LAX 11101 Aviation Blvd, Los Angeles, CA 90045
Duration: 12+ Months contract
Client: Delta Airlines
Requisition # 32583
Payrate: $27/HR on W2
Responsibilities:
Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. '-Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. '-Ties workflow to schedule -Accurately documents solutions related to complex issues -Creates workaround procedures when standard procedures have failed and ensures issues are resolved -Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers -Builds positive relationships with customers.
Job Details
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