Floral Assistant Job at Mariano's

Mariano's Naperville, IL

Our floral associates are responsible for processing floral loads, watering both inside and outside, merchandising, cleaning and small arrangements.

Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Produce/Floral member, the Produce/Floral Clerk promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of Produce/Floral products. The Produce/Floral Clerk adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. The Produce/Floral Clerk is focused on driving sales through suggestive selling, sampling and promoting sales events.

Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list)

1. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.

 Outstanding Customer Service attitude  Works well with all employees

 Friendly, Approachable, Out-Going demeanor

 Assists customers throughout the store

 Team player – Demonstrates teamwork

 Takes initiative to assist others

 Responds to customers requests immediately

 Focused on Customer Service as priority over task

 Possesses upbeat, positive attitude

 Accomplished SELLING professional

2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.

 Basic product handling skills

 Assists with product preparation, packaging, presentation, rotation, replenishment

 Ensures in-stock position of available product

 Maintains high cleanliness standards – clean as you go, inclusive of washing, cleaning, sweeping, mopping

 Working knowledge of all Produce/Floral equipment

 Demonstrates high level of operational execution

 Fast paced and exhibits sense of urgency

 Working knowledge of Produce/Floral legal, safety, and sanitation SOP’s

 Consistent execution of all Produce/Floral SOP’s

3. Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.

 Accomplished SELLING skills results in additional Sales

 Suggestive SELLS and Samples short-coded product

 Communicates code dating issues

 Communicates Shrink opportunities

 Monitors product quality to reduce Shrink

 Utilizes appropriate supplies to reduce costs

4. Planning Focus –

 Plans SELLING product for each scheduled shift

 Plans work duties appropriately during scheduled shift to accomplish all assigned tasks

 Identifies department opportunities during scheduled shift and responds accordingly

Job Type: Part-time

Pay: $13.95 - $14.50 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Work Location: In person




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