Who you are: The Team Member FOH is a tipped position that will work in collaboration with the Manager and GM. The Team Member FOH will work closely with the FOH management team to drive service each day and inspire team members to work together and hold one another accountable to the standards set. The Team Member FOH will display warmth, and hospitality as they perform the Front of House duties and responsibilities expertly and efficiently. This role could also include administrative work, opening or closing duties, or stepping in to needed roles in the restaurant as business demands. The Team Member FOH can support the full scope of stations capable of rotating in the same shift.

Key Responsibilities:

• Maintain efficiency and grace with a sense of urgency throughout service
• Use strong communication and listening skills to effectively deliver accurate messaging to both guests and all teammates
• Requirement to complete multiple FOH stations, roles, responsibilities and tasks
• Have full understanding of all menu items and how each is properly served and/or packaged
• Acknowledge and positively engage all guests at the expediting counter while managing guest expectations
• Demonstrate an understanding of enlightened salesmanship and seek opportunities to inform guests about additional offerings (burgers, shakes, hot dogs, chicken sandwiches)
• Have a general understanding of Department of Health (DOH) food safety standards
• Carry yourself with a warm, welcoming demeanor when interacting with guests and coworkers
• Derive pleasure from providing hospitality and exhibit excellent emotional self-awareness under pressure while maintaining a warm presence

What we need from you:

• Experience in a guest facing role in a restaurant preferred, but not necessary
• Basic understanding of POS System
• Ability to walk or stand for long periods of time

What you’ll get from us:

• Competitive hourly pay + tips
• Weekly Pay
• Paid Time Off to support you with an active life outside of work
• 50% dining discount throughout the Clancy’s Inc. Family of Restaurants
• Generous Employee Referral Program

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please e-mail careers@clancysinc.com for assistance.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Clancy’s Inc. will make reasonable accommodations under applicable law for qualified individuals to enable them to perform the essential functions of the job, unless doing so would create an undue hardship for the Company.