Candlewood Suites Layton

Starting at $14.00/hr+ (Depending on Experience), Raises & Commission based on performance

Employment: Full-time position

Schedule: 5 days a week.

Hours: 3 pm - 11 pm shift (weekend availability required) Days vary, depending on each team members availability.

Front Desk Attendant

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Kicking off truly memorable guest experiences with the warmest of welcomes
• Acknowledging IHG Rewards Club members and helping guests in person or over the phone
• Taking, managing, and receiving payments for guest bookings
• Making the check-in and check-out process feel swift and seamless
• Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
• Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
• Fluency in English - extra language skills would be great, but not essential
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computer skills
• Sales skills- having the ability to convince a potential guest to book a room will be key to this position (Sales training will be provided)

What you can expect from us

We give our people everything they need to succeed. From competitive pay that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

• Extremely competitive wages
• Opportunities to grow within the company
• Employee Discounts at our hotels
• Company Profit Sharing
• Semi-annual cash incentives
• Affordable Health Insurance (Dental and Vision included)
• 401k match
• Team Member travel benefits
• On Demand Payment provides you with greater financial flexibility to manage unexpected expenses, providing you access to a portion of your earned wages prior to pay day

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

Job Type: Full-time

Pay: $14.00 - $14.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• After school
• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Layton, UT 84041: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person

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