• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to prioritize job functions in order to meet deadlines.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, wake-up calls, etc.).
• Ensure accuracy of all numbers reported including statistics.
• Handle guest requests and ensures overall guest satisfaction.

REQUIREMENTS:

• High School diploma or equivalent
• Guest Service Experience required.

• Computer knowledge/skills required.
• Flexible and long hours sometimes required.
• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise, move objects.
• Must be available to work Holidays and weekend shifts

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Schedule:

• 8 hour shift
• Evening shift

Work Location: In person

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