Front Desk Agent Job at Holiday Inn Express and Suites

Holiday Inn Express and Suites Princeton, IN 47670

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day:

  • Review arrivals noting special requests, blocking rooms as needed.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Make new reservations for incoming guest.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Knowledgeable of immediate area, services, attractions, and events.
  • Knowledgeable of fire and emergency procedures.

Specific experience we're seeking:

  • Previous experience in a Front Desk or customer facing role strongly encouraged.
  • Use of Opera PMS a huge plus.
  • Works well under pressure, dealing with many arrivals and departures within a short period of time.
  • Able to accommodate a flexible schedule that may include weekends and/or holidays.
  • Familiar with hotel systems and operations, and can enter in information accurately.
  • Outside-of-the-box thinker who takes initiative to creatively solve problems.

Currently looking for 2nd shift from 3-11pm

Job Types: Full-time

Starting pay $11.00 an hour

  • Schedule:
  • 8 hour shift
  • Holidays
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Princeton Indiana 47670: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience: 1 year Location: One location

Job Type: Part-time

Pay: From $11.00 per hour

Schedule:

  • 8 hour shift
  • Evening shift
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Princeton, IN 47670: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Required)

Shift availability:

  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: One location




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