Front Desk Agent Job at MainStay Suites - Williston, ND
MainStay Suites - Williston, ND Williston, ND 58801
$14 an hour
SIGN ON BONUS $500.00
Come join the MainStay Suites Front Desk staff that is self-motivated, enthusiastic and delivers the best customer service to each guest! Where we make guests, home away from home feel like home! Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2022.
We offer a referral bonus program for all levels.
Benefits:
- MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
- Paid Holiday for Full Time/Part Time – Upon hire
- Paid Time Off for Full Time/Part Time – 6 Months of Service
- Nationwide Employee Stay Discounts for Hotel Brand
Qualifications:
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.
- Ability to understand and follow directions
- Excellent customer service skills
- Hotel experience is preferred, not required.
Responsibilities:
- Responsible for greeting customers immediately with a friendly and sincere welcome.
- Will use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures
- Creating guest reservation, completing guest registration, applying charges and payment to guest folios.
Visit company website: www.dorahg.com
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