About us

TPS Sports+Fitness is full service fitness center in Willow Springs offering weights, cardio personal training, team training and fitness classes.

We are seeking a Front Desk Associate to welcome members, answer any questions they may have and ensure they scan in upon entry to the fitness center. This position requires a lot of interaction with guests, so a successful candidate will be a friendly and detail-oriented person who is familiar with our services and amenities. Experience with Mindbody a plus. A good candidate will be trustworthy and reliable with strong customer service skills and as well as an eye for detail and ability to follow instructions. Basic computer and typing skills and familiarity with a iPad is required, as well as the ability to quickly learn how to work in our membership management and booking softward, Mindbody.

Responsibilities:

• Login to computers/iPad and make sure members scan in when they enter the gym. Ensure all members have a photo on file and have completed a liability waiver.
• Greet members in a friendly manner and answer any questions they may have.
• Assist new members in downloading our app and signing up for classes.
• Promote upcoming fitness classes/workshops and events to members and direct them to our website, social media pages and app for more details.
• Handle membership sales by entering new clients and contracts into our point of sale system, processing payment and managing the cash drawer.
• Answer the phone and take messages for inquiries, or direct caller to appropriate contact.
• Monitor usage of courts by basketball or volleyball teams, assist team coaches as needed.
• Open/Close the facility at the beginning/end of your shift, ensuring all patrons have exited the gym at closing, lights are turned off, gym is secured.
• May be required to assist with additional duties on weekends when tournaments are hosted, which may include re-stocking bathroom supplies, sweeping/mopping, removing trash and parking patrol.
• Must be available for two specific shifts each week: Saturdays, 1-6:30pm (or as late as 8:00 pm if we have a tournament) Sundays, 7:45am-6:30pm (or as late as 8:00 pm if we have a tournament) with the possible opportunity to pick up additional shifts if other staff members require someone to cover for them. This is a summer position only from the end of May to the end of August, 2023.
• Training will be provided, but must be a quick learner, reliable, show good judgement and have the ability to manage multiple tasks throughout the day.
• Position requires standing, being seated, and walking throughout the facility including up and down stairs as needed to access the second floor.
• Must be able to reliably work the requested shifts every weekend. There may be an opportunity to swap shifts as needed on occasion but you must work that out with other front desk staff members.

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Shift:

• Day shift

Weekly day range:

• Every weekend

Application Question(s):

• Are you able to reliably work Saturdays 1-6:30pm and Sundays 7:45am-6:30pm each week?

Work Location: In person

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