Front Desk Job at The Centers for Advance ENT Care
The Centers for Advance ENT Care Hagerstown, MD
$14 - $16 an hour
Medical Receptionist/ Front Desk Job Summary:
Busy Otolaryngology (ENT) office is in need of a talented Medical Receptionist. This is a Medical Receptionist/front desk position that requires excellent customer care and attention to detail. Candidates must have a strong working knowledge of medical procedures and terminology. Must have experience working with EMR systems.
Duties/Responsibilities:
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Answering multi-line phone
- Schedules appointments
- Registering and checking out patients
- Processing medical record requests
- Prepares a daily schedule of examinations for each provider.
- Maintains reception area in a neat and orderly condition.
- Assists patients with insurance papers and billing questions.
- Travel between Frederick, Hagerstown, and potentially Winchester required.
Required Skills/Abilities:
- 1-year medical front desk/receptionist experience
- Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Excellent communication skills
Education and Experience:
- Graduate of a certified medical office training course preferred.
- High school graduate or equivalent required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
Full-time Employee Benefits:
- 401(k)
- Medical insurance
- Dental insurance
- Generous PTO
- Vision insurance
- Life Insurance
Pay Range: $14-$16 per hour
This company is an equal opportunity employer.
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