Front Desk Attendant Job at The Palm Beach House Condominium Association, Inc.
The Palm Beach House Condominium Association, Inc. West Palm Beach, FL 33407
We're looking for a dedicated Front Desk Agent to help us maintain our company's high standards for service. The ideal candidate for this position has experience in running and staffing a lobby area and scheduling meetings. The Front Desk Agent is responsible for greeting guests and handling requests, providing information about local businesses, checking IDs and escorting individuals to their destinations.
Responsibilities:
· Answers phone and greets residents/guests upon entry, responds to requests, questions and any other needs.
· Documents issues or transactions as needed.
· Develop knowledge of surrounding areas and attractions.
· Keeps track of activity logs and incident reports, records and forms for the Community Association Manager’s review daily.
· Demonstrates excellent customer service, communication and time management skills.
· Monitors Emergency Response System and responds in a timely and efficient manner within hours of notification
· Monitors and controls Electronic Security Control Systems if applicable. · Logging in all packages and tracks them through to pick-up by recipient.
· Follows-up on all complaints/issues notifying Community Association Manager as necessary.
· Ensures all safety precautions and procedures are followed while performing duties.
· May assist with resident notifications or special events.
· Process work orders and files resident documents and invoices, if applicable.
· Any other responsibilities as assigned by supervisor.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- West Palm Beach, FL 33407: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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