We are seeking a highly motivated and organized Front Desk Coordinator/Receptionist to join our fast-paced ENT & Allergy Clinic in Colorado Springs, CO.

The Front Desk Coordinator/Receptionist is the first point of contact for our patients, so we need someone with excellent communication skills, a friendly demeanor, and a passion for helping people.

The ideal candidate will have experience in a medical office setting and will be able to handle a wide range of administrative and clerical tasks.

Front Desk Coordinator Responsibilities:

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and respond to emails in a timely and professional manner
• Schedule appointments, maintain patient records and update patient information
• Verify insurance eligibility and coverage
• Collect co-payments and payments for services rendered
• Ensure patient satisfaction by addressing concerns and complaints in a timely and efficient manner
• Manage patient flow, ensuring that patients are seen in a timely and efficient manner
• Perform general administrative tasks such as filing, faxing, and copying
• Maintain the cleanliness and organization of the front desk area
• Collaborate with other team members to ensure smooth clinic operations

Front Desk Coordinator Requirements:

• High school diploma or equivalent
• Ability to travel between our two ENT & Allergy Clinics in Colorado Springs, CO.
• At least 1 year of experience as a Front Desk Coordinator/Receptionist in a medical office setting
• Excellent communication and interpersonal skills
• Strong organizational and multitasking skills
• Ability to work in a fast-paced environment and prioritize tasks
• Proficiency in Microsoft Office and electronic medical record (EMR) systems
• Understanding of medical terminology and insurance coverage
• Billing/Collections knowledge
• Ability to maintain confidentiality of patient information

Front Desk Coordinator Pay Rate/Schedule:

• $17.50 - $22/hr (depending on experience)
• Full-time position, Monday- Friday 7:30am - 5:00pm (Early mornings and later afternoons may be required - ranging between 7:00am to 5:30pm)

We offer a competitive salary, comprehensive benefits package, and a positive work environment. If you meet the qualifications and are interested in this exciting opportunity, please submit your resume and one of our recruiters will be in touch with you shortly!

Job Type: Full-time

Pay: $17.50 - $22.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Colorado Springs, CO: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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