Purpose:

The Front Desk Coordinator is responsible to answer and direct phone calls and greet visitors in a pleasant and positive manner, assuring that all calls are handled in a timely fashion. This position will also assist in a variety of administrative tasks as assigned.

Responsible To:

Human Resources Manager

Required Knowledge, Skills & Abilities:

• Professional phone etiquette.
• Ability to follow written and verbal instructions accurately.
• Strong customer service skills including the ability to respond tactfully, professionally, and maintain composure under pressure.
• Effective time management skills and the ability to organize and prioritize workload, meet deadlines, handle multiple priorities and work with minimal supervision.
• Ability to communicate professionally and effectively in both verbal and written form.
• Ability to operate standard office equipment including but not limited to computers, copiers, calculators and facsimile machines.
• Ability to sit stationary for extended periods of time.
• Ability to hear well and speak clearly.
• Demonstrated ability to develop positive working relationships and maintain a respectful work environment.
• Ability to establish trust and maintain strict confidentiality.
• Ability to handle stress and stressful situations.

Required Education & Experience:

• High School Graduate
• Minimum one-year experience in an office setting with exposure to human resource functions
• Multi line phone experience strongly desired
• Or, an equivalent combination of education and experience sufficient to successfully perform the duties of the position

Essential Job Duties:

• Answer and direct telephone calls in a pleasant manner, transfer calls or take messages as directed and according to company policy & procedures.
• Greet and assist visitors.
• Provide clerical support for Human Resources through various tasks.
• Assist with other tasks as assigned.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Office: 1 year (Preferred)

Work Location: In person

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