McGill & Hill Group specializes in working with dentists and specialists, offering a complete array of business, financial, and consulting services.

Front Desk Manager

• Answer and direct incoming calls for all member companies of the McGill & Hill Group, LLC
• Client Concierge Duties - Greet and entertain clients, offer them something to drink, and provide them with the requested beverage, coffee (cream, sugar, etc.) and snack (set out snack basket before clients’ arrival). Keep conference rooms clean/ready for clients; tidy rooms after meetings.Make coffee each morning (and as needed for meetings). Fill fresh water in Keurigs in conference room when in-office clients scheduled.
• Monitor incoming e-mails. Respond immediately, or direct to the appropriate staff member.
• Distribute faxes to intended recipients - faxes received via email – and monitor fax transmission sheets on copier tray (also see Fax Protocols)Postage all outgoing mail at meter daily
• Retrieve, sort, and distribute mail on Monday morning (for Saturday’s mail) and every afternoon (Mon-Fri) at approx. 1:30pm.
• Request mail bins from postal carrier as needed (always keep at least 5 on hand)
• Assist with address changes for returned mail; finding verified new address and updating appropriately in the company CRM
• FedEx/UPS Management – Manage incoming/outgoing FedEx/UPS deliveries, deposit FedEx packages into drop boxes when leaving at end of the day.
• Oversee Announcements & News posts in company CRM and be familiar with shared calendars, especially client events and all in-office meetings.

Post Announcements & News, when applicable, by 3:00pm dailySchedule for each day clients will be in-office, post special announcements about group-wide events or important notices.

• Regularly file client paperwork in file storage
• Office Supplies and Breakroom Management – Oversee inventory, order, and stock general office supplies. Help run errands as needed to re-stock break room supplies.
• Organize copy room and break room (keep cabinets, shelves, etc. stocked and organized)
• Research pricing and try to save on supply costs (determining best place to buy each type of product, negotiating with vendors, etc.)
• Conference Room Management: Keep client-ready at all times. Organize shelves/cabinet space. Keep stocked with business cards, and the latest marketing materials and current monthly issue of The McGill Advisory newsletter.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Charlotte, NC 28217: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer service: 5 years (Required)

Work Location: One location

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