Full Job Description

Full Job Description

Baymont Canton By Wyndham

We are looking for a Night auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner

Skills

• Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experiences with hotel reservations software, like Cloudbeds and RoomKey PMS

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8-hour shift

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Canton, MI 48187: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Hotel & Accommodations Guest Services Staff: 1 year (preferred)
• Hotel experience: 1 year (preferred)

Work Location: One location

Hiring Insights
Hiring 1 candidate for this role

Urgently hiring

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Canton, MI 48187: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

Job Types: Full-time, Part-time

Pay: $13.50 - $14.00 per hour

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Canton, MI 48187: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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