NEW POND VILLAGE IS LOOKING FOR A PART TIME RECEPTIONIST
Hours 4pm to 8pm
*Please note, we require all associates to be fully vaccinated/boosted against COVID-19, subject to exemptions based on medical or disability conditions.*
The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
*PRINCIPLE DUTIES AND RESPONSIBILITIES*

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* Demonstrates basic understanding of emergency call system and nurse paging system
* Greets visitors immediately upon arrival
* Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
* Offers refreshments (coffee, water, etc.) to visitors, where applicable
* Greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
* Manages doctor appointment book
* Manages beauty and barber appointment book
* Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
* Keeps lobby clean and neat, free of clutter and trash
* Reports any mal-functioning equipment to maintenance
* Assists the Community Sales Team, led by the Executive Director, with sales and marketing programs and initiatives
* Develops and practices the “30 second commercial” to be used when greeting visitors
* Participates in in-service trainings as required by state regulations
*EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION*
* High school diploma or equivalent certificate preferred.
* Possesses expert knowledge of telephone system and capable of teaching others
*SKILLS AND ABILITIES*
* Possesses expert knowledge of telephone system and capable of teaching others
* Demonstrates proficient computer skills (word processing, email, internet, Excel, etc.)
* Maintains awareness of all daily activities (and changes)
* Has full knowledge of the administrative staff, ownership, and management company
* Possesses excellent verbal communication skills
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*BENEFITS*
We believe in offering our employees a competitive salary. Full time employees also enjoy a comprehensive benefits package
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• Complimentary meal each day
• Potential for quarterly bonus (if goals are met)

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We are located in the beautiful luxury senior living campus of New Pond Village, 180 Main Street, Walpole MA.
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Location: 180 Main Street, Walpole, MA 02081

Job Type: Part-time

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