Front Desk Receptionist Job at Hoefflin Plastic Surgery
Full Job Description
Our plastic surgery office is seeking a From Desk Receptionist/Patient Coordinator to join our team for our new plastic surgery office location in Calabasas. Dr. Hoefflin is a double board certified plastic surgeon who has been practicing in Beverly Hills for 20 years and has recently joined a new practice in Calabasas to be closer to his home and family.
The position requires someone with autonomy, self-starter, enthusiastic, enjoys working with patients in plastic surgery and dermatology setting. The following points better define the position:
- Answer telephones, direct calls, and take messages.
- Greet and welcome our patients to our office
- Perform reception duties, greet clients at the front door, obtain mail and distribute it
- Working closely with Dr. Hoefflin to schedule patient appoints, surgery dates, and provide patients with fee quotes
- Exceptional attendance record, punctual and team leaser
- Must be able to multi-task
- Verifies insurance, address, telephone number and makes necessary changes in the medical software.
- Provides patients with information regarding cost of procedures.
- Process and sort incoming mail/faxes.
- Works well independently.
- Must be organized and can handle many tasks at once.
- Mail processing, faxing, scanning.
- Welcoming telephone voice, making patients feel comfortable and confident
- Knowledge in microsoft office programs and scanning capabilities
- Proactive and confident personality
- Comfortable working with a diverse and multicultural team
- Strong teamwork and problem-solving skill
- Warm personality with a strong desire to help patients, and a passion for healthcare and support
This position is unique in that it requires someone who enjoys solving problems, working with other staff, working directly with Dr. Hoefflin and with patients. Communication skills and individuals who enjoy working with prospective patients would be appreciated. We office a gorgeous office in a very nice area within Calabasas. There are tons of local restaurants and other local businesses available to service your needs. We run an office that is professional, friendly, motivated, enthusiastic, and enjoys what we do.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Calabasas, CA 91302: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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